Open your envelope to read a special message from the person who sent your Chuffed Gift.
| Gift Name: Experience Gift for Her (Explore) |
| Code: #sample-231 |
| No expiry date set. |
| Order number not found. |
One experience.
Each Chuffed Experience Gift comes with one ticket, and that ticket is valid for one experience.
Do note, some experiences are valid for two or more people. If that’s the case it’s still one experience… just for 2 (or more) people.
There are three common reasons why codes don’t work:
“Redeem” is the process of converting your unique ticket code/passport code found in the ticket/passport of your gift, into a voucher to the individual experience you have chosen to do. Without going through the Chuffed ‘redeem’ process you will not have a valid voucher that will be accepted for payment at your chosen activity.
Once your redemption is complete, we’ll email you a voucher for the experience you chose. It includes the booking instructions and the details you need to arrange your experience with the provider.
If you choose an upgrade, you’ll receive the voucher after your additional payment is successfully completed.
Chuffed Gifts can be extended one year beyond their original expiry date for a charge of 20% of the original purchase price. You can do it here at https://redeem.chuffedgifts.co.nz/expired-gift/
Alternatively, there are 5 charities you can donate the value of your gift to. You will find these details at the link above.
When you redeem your gift for your chosen experience, the voucher you receive will automatically have 3 months added beyond your gift expiry date. For example if you redeemed a boat cruise and the expiry date on your gift is 31 December 2024 the boat cruise voucher that is issued will have the expiry date of 31 March 2025.
Please check your spam inbox. If it is not there please email us at hello@chuffedgifts.co.nz as it’s likely you inputted your email address slightly incorrectly.
Yes we can add more people to your voucher but we suggest the easiest way is to redeem your experience, contact the operator and add any extra people to your booking. You will then pay for the extra people direct to the operator.
Absolutely! If you spot an experience you would love that costs more than your Chuffed gift covers, browse the Upgrade experiences and choose the one that suits you. We’ll apply your eligible gift credit automatically, and you simply pay the additional amount securely at checkout.
You can still choose an experience included in your gift without paying extra. If you need a hand, email hello@chuffedgifts.co.nz.
Yes. You can browse other eligible experiences from the same provider in the Related experiences section. If your preferred experience costs more than your gift covers, you can select the upgrade and pay the difference at checkout.
If you cannot find the experience you have in mind, email hello@chuffedgifts.co.nz and we can help.
Included experiences are available to choose with your eligible Chuffed gift, with no additional experience payment. Upgrade experiences give you more choice: if you prefer one that costs more than your gift covers, you can pay the additional amount at checkout.
Each upgrade shows the additional amount you need to pay. We calculate that using the experience’s applicable retail value and the original value of your gift. You’ll see the amount payable before placing your order.
If your gift has been extended, any extension fee does not increase the amount available towards an upgrade.
Choose an eligible upgrade experience and continue to checkout. Your gift credit is applied automatically, and you securely pay only the additional amount using the payment options shown at checkout.
Once payment succeeds, you’ll receive your experience voucher by email with booking instructions.
Of course! Upgrading is entirely optional. You can return to the Included experiences and pick an eligible experience without paying anything extra.
Yes. Add experiences to your wishlist or shortlist to compare your favourites before choosing. You can browse included experiences and upgrade options, then pick the experience you’re most excited about.
If your payment is unsuccessful, a completed upgrade voucher should not be issued. Please check the payment details and try again. If you are unsure whether you were charged, contact hello@chuffedgifts.co.nz before submitting another payment.
Often this happens, illness, weather and all other reasons so no worries, just email us at hello@chuffedgifts.co.nz and we will be able to cancel your voucher & reset your ticket code so you can select a new experience.
To check on availability, please contact the experience provider, you can find their details on the experience listing page, or if you have redeemed your gift, on the voucher you have been sent.
No, these activities can be enjoyed separately on different days any time during the two-year validity period.
If you still have further questions please send us an email at hello@chuffedgifts.co.nz
Yes, please contact us at hello@chuffedgifts.co.nz with your gift codes. Our team can talk you through the options for combining their values. This is currently arranged with our team rather than through the online upgrade checkout.
You will be redirected away from the redemption zone
to the homepage of Chuffed Gifts
Website managed byOptional gift registration
Register your Gift code to your name and email so we can more easily locate it if you ever lose it or need a hand.
Registration is optional and does not change the experiences available with your gift.
We’re getting your gift choices ready.
View your experience choices